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Întrebări frecvente

What makes NEOGEN DERMALOGY Extra Volume Curl Metal Mascara different from other mascaras?
The NEOGEN DERMALOGY Extra Volume Curl Metal Mascara is unique due to its waterproof formula that lasts for at least 36 hours without flaking. Unlike traditional mascaras, it coats every eyelash without clumping or smudging, providing instant volume and definition. This mascara is specifically designed to resist water, sebum, sweat, and humidity, making it ideal for all-day wear.
How should I use the NEOGEN DERMALOGY Extra Volume Curl Metal Mascara for best results?
To use the NEOGEN DERMALOGY Extra Volume Curl Metal Mascara, start by curling your eyelashes with an eyelash curler. Then, apply the mascara from the base to the tips of your lashes, ensuring even coverage without clumping. For added volume, allow the first coat to dry slightly before applying a second coat for a more dramatic look.
Where does K-Kare ship from, and what are the delivery times for the mascara?
K-Kare ships authentic products directly from South Korea using Standard Tracked Shipping. Your order will usually arrive within 20 days from the order date, including preparation time. Tracking is provided once the order ships. Customs duties and import taxes are included under DDP, so no extra customs payment is due on delivery. Free shipping from EUR 45 applies only to eligible destinations, and postal-code restrictions apply. Unopened and unused products in their original packaging may be returned within 14 days of receipt; see the shipping and refund policies for full conditions.
What is K-Kare's return and exchange policy for the NEOGEN DERMALOGY Extra Volume Curl Metal Mascara?
Unopened and unused products in their original packaging, with seals and labels intact, may be returned within 14 calendar days after receipt. For split shipments, the period starts when the last item is received. Different rules apply to defective, damaged or incorrect items; see the refund policy for full conditions and instructions.