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Часто задаваемые вопросы

How should I prepare OSULLOC Tangerine Tea for the best flavor?
K-Kare ships orders directly from South Korea using Standard Tracked Shipping. Your order will usually arrive within 20 days from the order date, including preparation time. Timing may vary depending on product availability and the destination country. Tracking is provided once the order ships. Customs duties and import taxes are included under DDP, so no extra customs payment is due on delivery.
What makes OSULLOC Tangerine Tea unique compared to other teas?
OSULLOC Tangerine Tea is unique due to its blend of premium post-fermented tea leaves and natural tangerine essence. This combination creates a delightful balance of sweetness and tartness, along with an enchanting fragrance reminiscent of Jeju Island. The eco-friendly packaging also highlights its commitment to sustainability.
Where does OSULLOC Tangerine Tea come from?
OSULLOC Tangerine Tea is sourced from Jeju Island, South Korea, known for its premium tea production. The tea is crafted using high-quality post-fermented tea leaves combined with authentic tangerine essence, ensuring a taste that reflects the essence of its origin.
How long does shipping take for OSULLOC Tangerine Tea?
K-Kare ships authentic products directly from South Korea using Standard Tracked Shipping. Your order will usually arrive within 20 days from the order date, including preparation time. Tracking is provided once the order ships. Customs duties and import taxes are included under DDP, so no extra customs payment is due on delivery. Free shipping from EUR 45 applies only to eligible destinations, and postal-code restrictions apply. Unopened and unused products in their original packaging may be returned within 14 days of receipt; see the shipping and refund policies for full conditions.
What is K-Kare's return policy for OSULLOC Tangerine Tea?
Unopened and unused products in their original packaging, with seals and labels intact, may be returned within 14 calendar days after receipt. For split shipments, the period starts when the last item is received. Different rules apply to defective, damaged or incorrect items; see the refund policy for full conditions and instructions.