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Vanliga frågor

What are the benefits of using HERA UV Protector Active Sun Balm SPF 50+/PA++++?
The HERA UV Protector Active Sun Balm offers high sun protection with SPF 50+/PA++++, effectively shielding your skin from harmful UVA and UVB rays. This moisturizing sun cream also protects against infrared rays, blue light, and pollution, making it ideal for daily use. The balm texture allows for easy application and a non-greasy finish, ensuring your skin stays hydrated while being protected.
How should I apply HERA UV Protector Active Sun Balm for the best results?
For optimal protection, apply the HERA UV Protector Active Sun Balm generously to your face as the last step in your skincare routine, 15-30 minutes before sun exposure. Reapply every two hours, especially if you're outdoors or sweating. This ensures consistent protection against UV rays and enhances your skin's hydration throughout the day.
What makes HERA UV Protector Active Sun Balm different from other sunscreens?
Unlike many traditional sunscreens, the HERA UV Protector Active Sun Balm combines high sun protection with moisturizing benefits, making it a multifunctional product. Its unique balm texture provides a hydrating layer while protecting against UV, infrared, blue light, and pollution. This makes it suitable for those who want both hydration and effective sun protection in one easy-to-use product.
Where does K-Kare ship from and how long can I expect my order to take?
K-Kare ships authentic products directly from South Korea using Standard Tracked Shipping. Your order will usually arrive within 20 days from the order date, including preparation time. Tracking is provided once the order ships. Customs duties and import taxes are included under DDP, so no extra customs payment is due on delivery. Free shipping from EUR 45 applies only to eligible destinations, and postal-code restrictions apply. Unopened and unused products in their original packaging may be returned within 14 days of receipt; see the shipping and refund policies for full conditions.
What is the return and exchange policy for HERA UV Protector Active Sun Balm at K-Kare?
Unopened and unused products in their original packaging, with seals and labels intact, may be returned within 14 calendar days after receipt. For split shipments, the period starts when the last item is received. Different rules apply to defective, damaged or incorrect items; see the refund policy for full conditions and instructions.