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Frequently asked questions

What are the key benefits of NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule?
The NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule provides deep hydration, soothes irritation, and helps repair the skin. Formulated with ten kinds of peptides and centella asiatica, this ampoule targets hydration and anti-aging by improving skin firmness and reducing the appearance of wrinkles. It's ideal for revitalizing tired skin while protecting it against environmental stressors.
How do I use NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule in my skincare routine?
To use the NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule, apply a moderate amount to your face after using a toner. Gently massage the ampoule into your skin and pat lightly to enhance absorption. This step can be integrated into your daily skincare routine for optimal hydration and soothing effects.
What ingredients are in NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule?
The NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule features a blend of ten peptides and a centella asiatica complex. Peptides are known for their anti-aging properties, while centella asiatica helps soothe and repair the skin. Together, these ingredients work to hydrate and protect the skin from external aggressors.
Can I combine NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule with other products?
Yes, NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule can be combined with other skincare products. It works well with hydrating toners and moisturizers, enhancing overall hydration and soothing effects. However, always patch-test new combinations to ensure compatibility with your skin.
What is the shipping policy for NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule from K-Kare?
K-Kare ships orders directly from South Korea using Standard Tracked Shipping. Your order will usually arrive within 20 days from the order date, including preparation time. Timing may vary depending on product availability and the destination country. Tracking is provided once the order ships. Customs duties and import taxes are included under DDP, so no extra customs payment is due on delivery.
What is the return policy for NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule purchased from K-Kare?
At K-Kare, you can return the NEOGEN SUR.MEDIC+ Azulene Soothing Peptide Ampoule within 30 days if it is unopened and in its original packaging. Exchanges are accepted under the same conditions. This ensures you receive authentic products directly from our Korean store.