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Preguntas frecuentes

What are the key benefits of HERA Sensual Nude Balm?
The HERA Sensual Nude Balm provides extraordinary hydration with lasting moisturization for up to 30 hours. It contains 10,000ppm of ceramide, which strengthens the lip barrier and keeps your lips comfortable and nourished. Additionally, this lip balm includes moisturizing ingredients like Evening Primrose Oil, making it ideal for dry or chapped lips.
How do I use HERA Sensual Nude Balm for best results?
To use HERA Sensual Nude Balm, apply a generous layer to your lips as needed throughout the day. For optimal hydration, consider applying it at night before bed to allow the ceramide and other moisturizing ingredients to work while you sleep. This lip balm can be used alone or as a base before applying lipstick.
What are the key ingredients in HERA Sensual Nude Balm?
HERA Sensual Nude Balm features ceramide as a key ingredient, known for its ability to strengthen the skin barrier and retain moisture. It also contains Evening Primrose Oil and phytosterols, which contribute to nourishing and hydrating the lips. The formula is free from synthetic fragrances, making it gentle on the lips.
What makes HERA Sensual Nude Balm different from other lip balms?
HERA Sensual Nude Balm stands out due to its 8-free formula, meaning it does not contain harmful ingredients like mineral oils or animal-derived substances. Its high concentration of ceramide offers significant barrier strengthening and hydration, ensuring a comfortable application. This product is designed to provide long-lasting moisture, setting it apart from typical lip balms.
What is the shipping process for HERA Sensual Nude Balm from K-Kare?
K-Kare ships authentic products directly from South Korea using Standard Tracked Shipping. Your order will usually arrive within 20 days from the order date, including preparation time. Tracking is provided once the order ships. Customs duties and import taxes are included under DDP, so no extra customs payment is due on delivery. Free shipping from EUR 45 applies only to eligible destinations, and postal-code restrictions apply. Unopened and unused products in their original packaging may be returned within 14 days of receipt; see the shipping and refund policies for full conditions.
What is the return policy for HERA Sensual Nude Balm purchased from K-Kare?
Unopened and unused products in their original packaging, with seals and labels intact, may be returned within 14 calendar days after receipt. For split shipments, the period starts when the last item is received. Different rules apply to defective, damaged or incorrect items; see the refund policy for full conditions and instructions.